Business Management and ERP Solutions
One system for customers, orders, stock, invoices and reports, instead of a different tool for each.
Software solution
Booking and Marketplace Platforms
Online booking and two-sided marketplace platforms with availability, payments and notifications.
About this solution
Booking appointments, rooms, classes or services online, or connecting buyers with sellers, needs more than a contact form: availability, confirmations, payments, cancellations and an admin view of everything that is happening.
How we work
We design the booking or listing rules with you first, then build the customer journey, the provider or seller tools and the admin area, with payments and email notifications handled reliably.
How the work is scoped
We define what can be booked or purchased, who supplies it and which rules govern availability, cancellations and refunds. The scope covers customer, provider and staff journeys together so a confirmed booking has a consistent state across the platform. Time zones, concurrent requests and payment outcomes are part of the agreed verification plan.
Scope and exclusions
A marketplace build does not include acquiring suppliers or customers, handling disputes on your behalf or guaranteeing transaction volume. Provider fees, payout arrangements and policy drafting are agreed separately. Native mobile apps and complex multi-region operations need additional scope.
A practical example
A booking platform could let a customer choose an available appointment, reserve it during payment and receive a confirmation only after payment is verified. Cancelled or expired reservations would release the slot. This is a workflow example, not evidence of a delivered client platform.
Pricing and handover
Work is quoted after the requirements and acceptance checks are agreed. The handover covers the delivered changes, verification notes and operating instructions for the agreed scope. Further releases and ongoing maintenance are optional and scoped separately.
Context photograph by Ketut Subiyanto / Pexels, cropped under the Pexels License. This is a sourced photograph, not a client project or our office.
Problems it solves
- Bookings taken by phone and email and tracked by hand
- Double bookings and missed confirmations
- No easy way for providers or sellers to manage their own listings
Key benefits
- Customers book and pay online at any time
- Fewer double bookings and no-shows
- Providers manage their own availability or listings
What you receive
- Booking or marketplace rules and user journeys
- Customer, provider and admin areas
- Payment and notification integration
- Reports on bookings or sales
Guides for your next step
- Guide
Prevent duplicate payments and double webhook processing in Laravel
Stop double charges and double fulfilment in Laravel with Stripe and Razorpay: stable idempotency keys, unique constraints, locks, a webhook events table and reconciliation.
Prepare the scope with this guide: Prevent duplicate payments and double webhook processing in Laravel. Its implementation choices should be reviewed for your project.
- Guide
Stripe subscription billing architecture that survives webhooks
Design Stripe subscriptions for a SaaS that stay correct when webhooks repeat or arrive out of order: data model, verified endpoint, worker and access rules.
Prepare the scope with this guide: Stripe subscription billing architecture that survives webhooks. Its implementation choices should be reviewed for your project.
- Guide
Multi-tenant SaaS beyond data isolation: tenant RBAC, billing, audit logs
Design the multi-tenant layer customers notice: tenant-scoped roles, safe invitations, plan entitlements and billing states, per-tenant audit logs, and offboarding with export.
Prepare the scope with this guide: Multi-tenant SaaS beyond data isolation: tenant RBAC, billing, audit logs. Its implementation choices should be reviewed for your project.
Related implementation tools
- Directory profile
Stripe
Online payments platform for accepting cards and other methods, running subscriptions and invoices, and paying out to connected accounts through an API.
Payment integration and webhook handling need an agreed billing model, retries and reconciliation.
- Directory profile
Brevo
Customer platform for email, SMS and WhatsApp marketing, transactional messaging and sales pipelines, formerly Sendinblue, with a free plan and contact-based paid tiers.
Transactional email and notifications can support agreed booking or admissions workflows.
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Tell us what you need
A short message is enough: what the software should do, what is in the way, and any deadline. We reply by email.