Frequently asked questions
12 answers about the directory, listing a product, reviews, our articles and our software services.
Using the directory
4 questions
How are tools and services chosen for the directory?
Our editors check every listing before it is published: what the product does, its pricing model, the platforms it runs on and its official links. Each listing shows when its details were last checked, and nothing is published without that check.
Are sponsored or featured listings ranked higher?
No. Paid placements are always labelled Sponsored or Promoted, and they appear in their own labelled spaces. They never change the order of ordinary search results, ratings or editorial reviews. Links that are part of a paid relationship carry
rel="sponsored".How do reviews work?
Anyone can review a listing without an account. Every review is moderated against our review guidelines before it appears, and the email address you give is never published. If a review looks wrong, use Report this review under it.
Who receives a message I send from a listing page?
The enquiry form on a listing is delivered to that vendor or provider. Their private contact address is never shown on the page. The privacy policy explains how the details you send are handled.
Listing your product
2 questions
How do I add my tool or service?
Send us the product's name, website and a short description through the contact form. Our editors check the details, then publish the listing.
Something in my listing is out of date. How do I correct it?
Use the contact form and tell us the listing and what has changed. Our editors confirm the change against your official pages before updating it, and the listing's "Details last checked" date moves on.
Articles
3 questions
How are articles researched?
Each article is checked against official documentation, vendor pages and other reputable sources, and those sources are listed at the end of the article. Prices and plans are dated, because they change; always confirm them on the vendor's own pricing page before you buy.
Do you use AI to write articles?
AI tools may assist with research or drafting. An editor reviews and approves every article before it is published; nothing is published automatically.
I found a mistake in an article. What should I do?
Please tell us through the contact form with the article's address and what is wrong. An editor checks and makes the correction, and the article then shows when it was updated.
Software services
3 questions
Does Cloudsoft Zone build software as well?
Yes. Alongside the publication and directory, we offer software services and solutions: custom web applications, Laravel and PHP development, modernisation of older systems, APIs and integrations, and automation. Each service page explains what is included and who it suits.
How do I start a software project with you?
Choose Discuss your project on any service page, or use the contact form. Tell us what you need, your rough budget and how you prefer to be contacted; there is no account, checkout or payment online. We reply to talk through the work before anything is agreed.
Does working with you affect a product's place in the directory?
No. Our services work and the directory are kept apart: a client relationship never changes a listing's order, rating or review, and editorial articles are never paid for unless they are clearly labelled as sponsored.
